“Refund was approved and back in my account the same day.” - Deliver+ customer
Constantly swapping purses to match different daily activities is an annoying hassle that often leads to lost essentials and disorganized routines. Moving items from a bulky tote to a smaller evening pouch wastes time and leaves you unprepared. This convertible crossbody system provides the ultimate hands-free solution for active commuters and travelers who need seamless versatility. Engineered to adapt quickly, it features a stylish envelope flap cover with a secure closure and a detachable, comfortable wide shoulder belt that eases pressure during long wear. Many compact purses suffer from weak clips and flimsy attachments that snap unexpectedly under daily stress. We solved this problem by integrating reinforced structural stitching and heavy-duty metal swivel hooks built to resist continuous tension without failing. The organized interior keeps your daily necessities safe, while the quick-access rear zipper pocket protects your phone and cards. Measuring exactly 16cm in height, 21cm in length, and 7cm in depth, the structured profile provides generous storage without adding unwanted bulk. Transition effortlessly through busy workdays and weekend outings with total confidence.
Wipe Clean Only. Synthetic
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Constantly swapping purses to match different daily activities is an annoying hassle that often leads to lost essentials and disorganized routines. Moving items from a bulky tote to a smaller evening pouch wastes time and leaves you unprepared. This convertible crossbody system provides the ultimate hands-free solution for active commuters and travelers who need seamless versatility. Engineered to adapt quickly, it features a stylish envelope flap cover with a secure closure and a detachable, comfortable wide shoulder belt that eases pressure during long wear. Many compact purses suffer from weak clips and flimsy attachments that snap unexpectedly under daily stress. We solved this problem by integrating reinforced structural stitching and heavy-duty metal swivel hooks built to resist continuous tension without failing. The organized interior keeps your daily necessities safe, while the quick-access rear zipper pocket protects your phone and cards. Measuring exactly 16cm in height, 21cm in length, and 7cm in depth, the structured profile provides generous storage without adding unwanted bulk. Transition effortlessly through busy workdays and weekend outings with total confidence.
Wipe Clean Only. Synthetic
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Colour Contrast Small Flap Crossbody Bag against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.