“Refund was approved and back in my account the same day.” - Deliver+ customer
Enhance your colour and condition your hair in 5 minutes with Matrix Biolage ColorBalm Conditioner. With 7 -to-bold conditioner shades to choose from for a serious mood boost. This deep conditioning formula is 100%, & mineral oil-free. Use on all hair types and textures, colour-treated or not.
AQUA / WATER / EAU, CETEARYL ALCOHOL, BEHENTRIMONIUM CHLORIDE, AMODIMETHICONE, CETYL ALCOHOL, CITRIC ACID, C12-15 ALKYL BENZOATE, SODIUM HYDROXIDE, ISOPROPYL ALCOHOL, PARFUM / FRAGRANCE, HYDROXYETHYLCELLULOSE, TRIDECETH-6, GUAR HYDROXYPROPYLTRIMONIUM CHLORIDE, LIMONENE, CHLORHEXIDINE, DIGLUCONATE, CETRIMONIUM CHLORIDE, HEXYL CINNAMAL, COUMARIN, BENZYL ALCOHOL, FUMARIC ACID
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
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Enhance your colour and condition your hair in 5 minutes with Matrix Biolage ColorBalm Conditioner. With 7 -to-bold conditioner shades to choose from for a serious mood boost. This deep conditioning formula is 100%, & mineral oil-free. Use on all hair types and textures, colour-treated or not.
AQUA / WATER / EAU, CETEARYL ALCOHOL, BEHENTRIMONIUM CHLORIDE, AMODIMETHICONE, CETYL ALCOHOL, CITRIC ACID, C12-15 ALKYL BENZOATE, SODIUM HYDROXIDE, ISOPROPYL ALCOHOL, PARFUM / FRAGRANCE, HYDROXYETHYLCELLULOSE, TRIDECETH-6, GUAR HYDROXYPROPYLTRIMONIUM CHLORIDE, LIMONENE, CHLORHEXIDINE, DIGLUCONATE, CETRIMONIUM CHLORIDE, HEXYL CINNAMAL, COUMARIN, BENZYL ALCOHOL, FUMARIC ACID
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie and adult toys if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty.
Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new ColorBalm-Clear Color Depositing Conditioner 250ml against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
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For more information about claims submission, please check XCover Help.