“Refund was approved and back in my account the same day.” - Deliver+ customer
Garnier's first ultra soft, reusable micro-fibre Eco Pads are the perfect sustainable alternative to cotton pads, for the ultimate makeup removal and cleansing action. Each pad lasts up to 1000 washes and reduces daily cotton pad wastage. Use with a Garnier Micellar Water to perfectly remove all types of makeup and cleanse skin. The reusable micro-fibre pads are made from 100% polyester. Suitable for face, eyes and lips. No need to rub. Ultra soft. Hygienic. Easy to wash and reuse: hand wash it with soap and water after every use and for a deeper cleaning action put it in the washing machine with your laundry once a week. Lay flat to dry. This is a reusable product which is part of Garnier's effort to help minimise daily consumer waste.
Pad made from 100% polyester
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Garnier's first ultra soft, reusable micro-fibre Eco Pads are the perfect sustainable alternative to cotton pads, for the ultimate makeup removal and cleansing action. Each pad lasts up to 1000 washes and reduces daily cotton pad wastage. Use with a Garnier Micellar Water to perfectly remove all types of makeup and cleanse skin. The reusable micro-fibre pads are made from 100% polyester. Suitable for face, eyes and lips. No need to rub. Ultra soft. Hygienic. Easy to wash and reuse: hand wash it with soap and water after every use and for a deeper cleaning action put it in the washing machine with your laundry once a week. Lay flat to dry. This is a reusable product which is part of Garnier's effort to help minimise daily consumer waste.
Pad made from 100% polyester
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Micellar Reusable Make-up Remover Eco Pads against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.