“Refund was approved and back in my account the same day.” - Deliver+ customer
New! Kite's created a fabulous beanie hat with the perfect combination of soft wool and cotton to give cosy but 'itch-free' comfort. With a wide turn up and signature Kite's embroidery, it's the perfect winter accessory. Proud to be certified to the Global GOTS Standard. GOTS is a leading benchmark for textiles produced with care for people and the planet. All the elements in Kite's supply chain – ranging from the cotton growers to the embroiderers – have been independently assessed to ensure they meet high standards for quality and fair treatment.
Wash on a gentle cycle at 30 degrees | Proud to be certified by GOTS | Made in Turkey | 55% wool 45% cotton | Midnight | 7-gauge midweight plain knit | Flying Kite embroidery
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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New! Kite's created a fabulous beanie hat with the perfect combination of soft wool and cotton to give cosy but 'itch-free' comfort. With a wide turn up and signature Kite's embroidery, it's the perfect winter accessory. Proud to be certified to the Global GOTS Standard. GOTS is a leading benchmark for textiles produced with care for people and the planet. All the elements in Kite's supply chain – ranging from the cotton growers to the embroiderers – have been independently assessed to ensure they meet high standards for quality and fair treatment.
Wash on a gentle cycle at 30 degrees | Proud to be certified by GOTS | Made in Turkey | 55% wool 45% cotton | Midnight | 7-gauge midweight plain knit | Flying Kite embroidery
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Winterborne Knit Beanie Hat Midnight against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
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For more information about claims submission, please check XCover Help.