“Refund was approved and back in my account the same day.” - Deliver+ customer
Our electric heat pad delivers fast, soothing warmth, making it one of the best heating pads for comfort and relaxation. With comfort and targeted pain relief at the forefront, it’s a great choice for those seeking targeted pain relief and in need of a back heating pad or a heating pad for cramps. With fast heating technology, it delivers instant warmth, while the detachable controller offers 6 temperature settings and a 90-minute default timer for additional personalisation. Plus, it’s crafted from a soft polyester-coral fleece blend, making it machine washable and keeping it fresh and hygienic for long-term comfort.
Compact & Portable: Its compact design makes it ideal for commuting and travelling, providing versatile relief wherever you need it. Personalised Warmth: The single detachable controller offers 6 temperature settings, a temperature range of 37-57℃, and a 90-minute default timer for customisable warmth and convenience. Quick Heating For Pain Relief: The perfect size for localised areas such as the legs, back, shoulders or abdomen. Energy Efficient: Focusing the warmth directly on the body means lowering the thermostat, which can be more energy efficient! Safe & Reliable Design: Includes overheat protection and automatically shuts off for peace of mind. Machine Washable For Hygiene: The detachable remote makes it machine-washable to maintain cleanliness. Soft Material: Crafted from a soft polyester and coral fleece for a cosy and durable feel.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Our electric heat pad delivers fast, soothing warmth, making it one of the best heating pads for comfort and relaxation. With comfort and targeted pain relief at the forefront, it’s a great choice for those seeking targeted pain relief and in need of a back heating pad or a heating pad for cramps. With fast heating technology, it delivers instant warmth, while the detachable controller offers 6 temperature settings and a 90-minute default timer for additional personalisation. Plus, it’s crafted from a soft polyester-coral fleece blend, making it machine washable and keeping it fresh and hygienic for long-term comfort.
Compact & Portable: Its compact design makes it ideal for commuting and travelling, providing versatile relief wherever you need it. Personalised Warmth: The single detachable controller offers 6 temperature settings, a temperature range of 37-57℃, and a 90-minute default timer for customisable warmth and convenience. Quick Heating For Pain Relief: The perfect size for localised areas such as the legs, back, shoulders or abdomen. Energy Efficient: Focusing the warmth directly on the body means lowering the thermostat, which can be more energy efficient! Safe & Reliable Design: Includes overheat protection and automatically shuts off for peace of mind. Machine Washable For Hygiene: The detachable remote makes it machine-washable to maintain cleanliness. Soft Material: Crafted from a soft polyester and coral fleece for a cosy and durable feel.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new EverCosy Electric Heat Pad - Mocha against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.