“Refund was approved and back in my account the same day.” - Deliver+ customer
3 TREATMENTS, 6 PADS, ONE DEVICE - CLEANSE KIT for the face: Deep Cleansing pad and Sensitive Face Brush pad. EXFOLIATE KIT for legs, arms, elbows and knees: Peel pad and Full Body Exfoliating pad. PEDICURE KIT for callused heels and toes: Pedicure pad with diamond finish and Feet Pumice pad. PATENTED ADAPT2U PADS ADAPT TO YOUR CURVES - Snap-on pads flex and contour to your face, elbows, knees and heels, so every pass keeps full contact instead of skipping over angles. Mechanical rotation at 400 or 600 RPM with two selectable speed levels - you set the intensity, the pad does the adapting. FULLY WATERPROOF - USE IT IN THE SHOWER - Take it into the shower or bath, then rinse the pads with soap and water and let them air-dry off the device, so nothing stays damp against itself. Cordless and USB rechargeable with 90 minutes of use per full charge. 160g, fits your hand and your travel bag. STOPS BEFORE YOU OVERDO IT - A pressure-sensitive safety mechanism halts the pad the moment you press too hard, so you physically cannot over-treat your skin. Start on speed 1 and increase only if it feels comfortable - a treatment should never hurt. Triple insulated, built to home-use safety standards. 2-YEAR WARRANTY, BECAUSE THIS ONE LASTS - Sensica covers defects in materials and workmanship for 24 full months from purchase, on Amazon or direct. Pads are consumables and replaced by design: swap pedicure and peel pads after 20 treatments, and buy any kit on its own to refill only what you actually use. SENSICA - AT-HOME SKIN & HAIR CARE EXPERTS - Sensica specializes exclusively in at-home skin and hair care devices, developed with patented technologies and award-winning designs. Sensica focuses on complete at-home skincare experiences, offering guidance and support alongside advanced technology.
To use, choose your treatment head (cleansing, exfoliating or pedicure) and click it into place. Switch the device on, start at the lowest speed, and glide it gently over damp skin. Keep it moving and don't press hard. Sensismooth pauses automatically if you apply too much pressure. Because it's fully waterproof, you can use it in the shower or bath. Cleanse your face for up to 20 seconds per area. Exfoliate your body to remove dead skin, then apply a soothing lotion afterwards. Smooth rough, dry heels for softer-looking feet. Don't treat the same area more than once a week, and don't use the exfoliating head on the face, neck, underarms or intimate areas. Caring for your Sensismooth is easy. After each use, switch the device off, remove the head, wash it with mild soap and water, and leave it to air dry completely before storing it or putting it back on. Rinse the body of the device under running water and pat it dry. Don't use abrasive cleaners or a dishwasher. Each head is for one person only, and the pedicure and exfoliating heads should be replaced after 20 treatments. Make sure the device is completely dry before charging, and recharge it with the included USB cable when the battery runs low. The charger is not waterproof, so never charge the device in or near water. Store it in a clean, dry place. With regular use and proper care, Sensismooth keeps your skin smooth, soft and spa-fresh, with no appointment needed.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
3 TREATMENTS, 6 PADS, ONE DEVICE - CLEANSE KIT for the face: Deep Cleansing pad and Sensitive Face Brush pad. EXFOLIATE KIT for legs, arms, elbows and knees: Peel pad and Full Body Exfoliating pad. PEDICURE KIT for callused heels and toes: Pedicure pad with diamond finish and Feet Pumice pad. PATENTED ADAPT2U PADS ADAPT TO YOUR CURVES - Snap-on pads flex and contour to your face, elbows, knees and heels, so every pass keeps full contact instead of skipping over angles. Mechanical rotation at 400 or 600 RPM with two selectable speed levels - you set the intensity, the pad does the adapting. FULLY WATERPROOF - USE IT IN THE SHOWER - Take it into the shower or bath, then rinse the pads with soap and water and let them air-dry off the device, so nothing stays damp against itself. Cordless and USB rechargeable with 90 minutes of use per full charge. 160g, fits your hand and your travel bag. STOPS BEFORE YOU OVERDO IT - A pressure-sensitive safety mechanism halts the pad the moment you press too hard, so you physically cannot over-treat your skin. Start on speed 1 and increase only if it feels comfortable - a treatment should never hurt. Triple insulated, built to home-use safety standards. 2-YEAR WARRANTY, BECAUSE THIS ONE LASTS - Sensica covers defects in materials and workmanship for 24 full months from purchase, on Amazon or direct. Pads are consumables and replaced by design: swap pedicure and peel pads after 20 treatments, and buy any kit on its own to refill only what you actually use. SENSICA - AT-HOME SKIN & HAIR CARE EXPERTS - Sensica specializes exclusively in at-home skin and hair care devices, developed with patented technologies and award-winning designs. Sensica focuses on complete at-home skincare experiences, offering guidance and support alongside advanced technology.
To use, choose your treatment head (cleansing, exfoliating or pedicure) and click it into place. Switch the device on, start at the lowest speed, and glide it gently over damp skin. Keep it moving and don't press hard. Sensismooth pauses automatically if you apply too much pressure. Because it's fully waterproof, you can use it in the shower or bath. Cleanse your face for up to 20 seconds per area. Exfoliate your body to remove dead skin, then apply a soothing lotion afterwards. Smooth rough, dry heels for softer-looking feet. Don't treat the same area more than once a week, and don't use the exfoliating head on the face, neck, underarms or intimate areas. Caring for your Sensismooth is easy. After each use, switch the device off, remove the head, wash it with mild soap and water, and leave it to air dry completely before storing it or putting it back on. Rinse the body of the device under running water and pat it dry. Don't use abrasive cleaners or a dishwasher. Each head is for one person only, and the pedicure and exfoliating heads should be replaced after 20 treatments. Make sure the device is completely dry before charging, and recharge it with the included USB cable when the battery runs low. The charger is not waterproof, so never charge the device in or near water. Store it in a clean, dry place. With regular use and proper care, Sensismooth keeps your skin smooth, soft and spa-fresh, with no appointment needed.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Sensica Sensismooth Premium 3-in-1 Facial Cleansing Brush, Face Scrubber & Face Exfoliator - Body Exfoliator & Electric Callus Remover - Patented Adapt2U Pads, Waterproof, Cordless against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.