“Refund was approved and back in my account the same day.” - Deliver+ customer
These earrings we have for you today are 100% handmade with attention to the smallest details, and we promise you a smooth and easy online shopping experience. These ethnic drop earrings are made of a metal alloy, which is very elegant and beautiful but also needs a little extra maintenance to protect the earring from tarnishing, try to keep the earring away from water. These earrings have a very bohemian and trendy style with long dangles at the bottom for a feminist touch.
The most important way to care for your costume jewellery is to keep it away from anything that could cause the plating to react. That means soap, perfume, moisturiser, washing up liquid, anything that may contain chemicals that will tarnish the finish of the item.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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These earrings we have for you today are 100% handmade with attention to the smallest details, and we promise you a smooth and easy online shopping experience. These ethnic drop earrings are made of a metal alloy, which is very elegant and beautiful but also needs a little extra maintenance to protect the earring from tarnishing, try to keep the earring away from water. These earrings have a very bohemian and trendy style with long dangles at the bottom for a feminist touch.
The most important way to care for your costume jewellery is to keep it away from anything that could cause the plating to react. That means soap, perfume, moisturiser, washing up liquid, anything that may contain chemicals that will tarnish the finish of the item.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.