“Refund was approved and back in my account the same day.” - Deliver+ customer
First, the Fusion Shampoo that instantly repairs damaged hair and protects against breakage. With built-in Metal Purifier technology to protect hair from metals.
Next, the Fusion conditioner instantly helps to protect hair against breakage by detangling the hair, leaving it smooth and renewed. The final step, the Fusion mask with a luxurious, creamy formula is rich in amino acids to help repair and protect hair against breakage.
*Fusion shampoo and conditioner or Fusion mask vs non-conditioning shampoo.
"Shampoo: Aqua/Water/Eau, Sodium Lauryl Sulfate, Sodium Laureth Sulfate, Cocamidopropyl Betaine, Dimethicone, Glycol Distearate, Cocamide MEA, Parfum/Fragrance, Panthenol, Guar Hydroxypropyltrimonium Chloride, Sodium Benzoate, Amodimethicone, Citric Acid, Polyquaternium-10, Salicylic Acid, Tetrasodium EDTA, Sodium Chloride, Trisodium Ethylenediamine Disuccinate, Glycerin, Methylparaben, Tetramethyl Acetyloctahydronaphthalenes, Sodium Hydroxide, Hexamethylindanopyran, Trideceth-12, Hexyl Cinnamal, Linalool, Benzyl Salicylate, Limonene, Alpha-Isomethyl Ionone, Hydrochloric Acid, Cetrimonium Chloride, Alanine, Glycine, Histidine, Silk Amino Acids, Magnesium Nitrate, Methylchloroisothiazolinone, Magnesium Chloride, Sodium Citrate, Methylisothiazolinone, Sodium Xylenesulfonate. Conditioner: Aqua/Water/Eau, Stearyl Alcohol, Behentrimonium Chloride, Cetyl Alcohol, Parfum/Fragrance, Isopropyl Alcohol, Phenoxyethanol, Methylparaben, Propylparaben, Disodium EDTA, Propylene Glycol, Quaternium-80, Tetramethyl Acetyloctahydronaphthalenes, Hexamethylindanopyran, Hexyl Cinnamal, Linalool, Benzyl Salicylate, Limonene, Citric Acid, Alpha-Isomethyl Ionone, Terpineol, Alanine, Glycine, Histidine, Silk Amino Acids, Sodium Benzoate. Mask: Aqua/Water/Eau, Stearyl Alcohol, Behentrimonium Chloride, Cetyl Alcohol, Propylene Glycol, Quaternium-80, Parfum/Fragrance, Isopropyl Alcohol, Phenoxyethanol, Methylparaben, Propylparaben, Disodium EDTA, Tetramethyl Acetyloctahydronaphthalenes, Hexamethylindanopyran, Hexyl Cinnamal, Linalool, Benzyl Salicylate, Limonene, Alanine, Citric Acid, Glycine, Alpha-Isomethyl Ionone, Histidine, Terpineol, Silk Amino Acids, Sodium Benzoate."
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
First, the Fusion Shampoo that instantly repairs damaged hair and protects against breakage. With built-in Metal Purifier technology to protect hair from metals.
Next, the Fusion conditioner instantly helps to protect hair against breakage by detangling the hair, leaving it smooth and renewed. The final step, the Fusion mask with a luxurious, creamy formula is rich in amino acids to help repair and protect hair against breakage.
*Fusion shampoo and conditioner or Fusion mask vs non-conditioning shampoo.
"Shampoo: Aqua/Water/Eau, Sodium Lauryl Sulfate, Sodium Laureth Sulfate, Cocamidopropyl Betaine, Dimethicone, Glycol Distearate, Cocamide MEA, Parfum/Fragrance, Panthenol, Guar Hydroxypropyltrimonium Chloride, Sodium Benzoate, Amodimethicone, Citric Acid, Polyquaternium-10, Salicylic Acid, Tetrasodium EDTA, Sodium Chloride, Trisodium Ethylenediamine Disuccinate, Glycerin, Methylparaben, Tetramethyl Acetyloctahydronaphthalenes, Sodium Hydroxide, Hexamethylindanopyran, Trideceth-12, Hexyl Cinnamal, Linalool, Benzyl Salicylate, Limonene, Alpha-Isomethyl Ionone, Hydrochloric Acid, Cetrimonium Chloride, Alanine, Glycine, Histidine, Silk Amino Acids, Magnesium Nitrate, Methylchloroisothiazolinone, Magnesium Chloride, Sodium Citrate, Methylisothiazolinone, Sodium Xylenesulfonate. Conditioner: Aqua/Water/Eau, Stearyl Alcohol, Behentrimonium Chloride, Cetyl Alcohol, Parfum/Fragrance, Isopropyl Alcohol, Phenoxyethanol, Methylparaben, Propylparaben, Disodium EDTA, Propylene Glycol, Quaternium-80, Tetramethyl Acetyloctahydronaphthalenes, Hexamethylindanopyran, Hexyl Cinnamal, Linalool, Benzyl Salicylate, Limonene, Citric Acid, Alpha-Isomethyl Ionone, Terpineol, Alanine, Glycine, Histidine, Silk Amino Acids, Sodium Benzoate. Mask: Aqua/Water/Eau, Stearyl Alcohol, Behentrimonium Chloride, Cetyl Alcohol, Propylene Glycol, Quaternium-80, Parfum/Fragrance, Isopropyl Alcohol, Phenoxyethanol, Methylparaben, Propylparaben, Disodium EDTA, Tetramethyl Acetyloctahydronaphthalenes, Hexamethylindanopyran, Hexyl Cinnamal, Linalool, Benzyl Salicylate, Limonene, Alanine, Citric Acid, Glycine, Alpha-Isomethyl Ionone, Histidine, Terpineol, Silk Amino Acids, Sodium Benzoate."
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Fusion Intense Repair Make it You Haircare Set against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.